Regal Hudson Valley Mall 12

Recommends

nd272

Joined 3 years ago

swaehgaer. serherth

Doesn't Recommend

Carnal

Joined 4 years ago

NOT IMPRESSED. I've been very disappointed many times at this theater. The prices - even the matinee - is outrageous. It's always cold in there, too. There were times when this cinema advertised 3D movies but after buying the ticket and going in, I discovered the movie was NOT shown in 3D in this theater and the staff neglected to tell us they lacked the projector to show it in 3D as advertised. The popcorn was outrageously priced and it was nasty from sitting too long. The soda was expensive and it was flat.. The staff gave no refund for the nasty popcorn and soda and they didn't refund the tickets for the 3D movie that wasn't shown in 3D. They would not exchange the popcorn for a fresh one out of the machine. I (stupidly) went there again in August 2009 and the ceiling was LEAKING on us from the rain, even though we moved to other seats. How nice to spend over $20 on movie tickets and some crummy popcorn and soda (at about $5 each) and get leaked on. We know by the prices they charge that this cinema can afford to fix the roof. Nobody did a thing to compensate me at the website, either. Guess they don't care. It's disappointing and inconvenient that the movie theater doesn't offer an alternative selection of diet drinks and low-sugar, low-fat snacks for those of us who can't eat snacks (due to medical or diet reasons). They should offer some roasted peanuts or cashews, some oscar meyer hot dogs and smaller sized popcorn. Some of us can't eat candy bars, sweets, nachos, ice cream, tubs of food for medical reasons. I'd be in the bathroom for a 1/2 hour if I ate that stuff. I bring my own snacks because the theater doesn't offer food I can eat. Too bad if they don't like it... Sadly, it's probably best to just wait for the DVD to come out. Movie rentals are cheaper, so are the snacks and I don't have to sit in a puddle. I see no point of going to the theater when they have ruined the experience.

Doesn't Recommend

Chris203373

Joined 5 years ago

Not too great. No stadium seating. Kind of small theatre, expensive like always. NO STADIUM SEATING, NO STADIUM SEATING.

Recommends

awesomeadam94

Joined 5 years ago

WONDERFUL THEATER!. Almost every week that a movie my dad and I want to see is playing we go to Regal Theater in Kingston N.Y. This theaters, lobby, and bathrooms are very clean (for N.Y, A clean movie theater is a shocker) It's located in the Hudson Valley Mall with a normal size parking lot. The staff has all was been nice to us and everyone else. Concession stand has great snacks and never long lines ether. Prices are pretty much the same as anywhere around here. Also very good accommodations for citizens that are handy cap.

Recommends

filmrobe

Joined 7 years ago

Great customer service. comfy seats. But why no indies?. I basically agree with Natasha's review. There is normally ample seating. The cost of going to the movies these days seems excessive, particularly when you factor in the price of a bag of popcorn. So it is with this one. Like Natasha, I would definitely like to see more indies. Given the number of theaters and the lack of moviegoers, it would seem like a good idea to include more of these into the overall program. My experience with the staff has been generally favorable, and is a relative strong point.

Recommends

netochka

Joined 9 years ago

Big Theatre, big deal. This is a mall theater, with average big-screen releases, no "indies". Typical snack bar (high fat/sodium/sugar choices), high prices. Go for the matinees, save on the ticket price ($10+ for adults).